FRUSTRATED AND DISAPPOINTED CLIENT

I have recently joined Absa idirect insurance for my car. I have submitted inspection of the car and no one is getting back to me to confirm if everything is in order or not. Here i am driving the car with no full insurance, when they have debited my money, this is really unfair. I submitted photos on Saturday, 31 May 2025 and followed up on Monday, 3 June 2025 still nothing and no one is getting back to me. To top it all off, when i try to call them i cant get through! I hold for the longest of time and no one is available to assist. I am loosing hope, i was so excited for this insurance. YOU CAN DO BETTER ABSA!