NB
Nizamudien B

1 reviews | Active since Mar 2015

17 Jul 2024, 09:08

Friendly and efficient service

I have been struggling to get hold of Absa Insurance for a while now. Then I got through and was assisted by a lady, she said the system was down and she will call me back she never did. This morning I spoke with Sibusiso Lubisi. He helped with all my queries. Did everything I needed. He was friendly and efficient. I am so happy now.

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Replies (2)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply17 Jul 2024, 10:23
Official
Dear Nizamudien


It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Absa Insurance Company Limited
Absa Insurance Company Limited's reply17 Jul 2024, 10:49
Official
Good day

We are most definitely looking into better equipping our stuff with the best skills on assisting our customers, thank you so much for your feedback.

Dillon Doorsamy
Customer Experience Administrator
Absa Insurance