LJ
Lorraine J
1 reviews | Active since Dec 2022
29 Dec 2022, 08:06
***** DEBIT WITHOUT AUTHORIZATION
I did a quotation when I was in the process of buying a car and a week later money went off my account. I didn't even buy the car they quoted me on ,I reversed the debit but that didn't concern them , they took my money again without my authorization for a car I don't even have.. That's total ***** They don't even have the engen number of that car they debit...I called many times they don't help me. I'm so mad because it's affecting my credit .. PLEASE STOP IT . I'LL open a case because that's my account and my money
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Absa Insurance Company Limited's replyOfficial
29 Dec 2022, 12:18 Dear Lorraine Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards, Vanessa Crowe Group Customer Care
Best regards,
Absa Insurance Company Limited's reply29 Dec 2022, 12:18
Official
Dear Lorraine Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards, Vanessa Crowe Group Customer Care
Best regards,