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I HAD A CLAIM WITH ABSA IDIRECT WHICH WAS PAID AND HAD TO WAIT FOR THE EXCESS RECOVERY.<br> THE EXCESS WAS RECOVERED BY VFV ATTORNEYS &amp; PAID THE MONEY TO ABSA<br> A CONSULTANT FROM ABSA PAID MY EXCESS INTO ACC *** WHICH I DO NOT KNOW THE OWNER OF THAT ACCOUNT. I WANT TO KNOW WHO GAVE ABSA THIS ACCOUNT NUMBER TO PAY MY EXCESS INTO THAT ACCOUNT AS IT IS CLEARLY NOT MINE, WERE YOU NOT SUPPOSE TO CALL ME TO CONFIRM MY BANKING DETAILS BEFORE MAKING A ********** PAYMENT INTO YOUR OWN ACCOUNT<br> EVER SINCE I JOINT ABSA I HAVE HAD NOTHING BUT BAD SERVICE I EVEN HAD TO FIND A NEW INSURANCE COMPANY<br> <br> PLEASE ALSO NOT THAT I AM ALSO WITHIN THE INSURANCE INDUSTRY AND WORKING FOR A VERY REPUTABLE COMPANY AS A RECOVERIES ADVISOR, AND BEFORE I CAN REFUND AN EXCESS I HAVE TO CALL MY CLIENT TO CONFIRM BANKING DETAILS IN THIS CASE IT NEVER HAPPENED AND YOU CONSULTANT PAID MY EXCESS INTO SOMEONE'S ACCOUNT NOT MINE.