Feedback/customer service clvery poor
I have a policy and am not happy with the feedback platform of my policy. I have a open claim and cannot get an update on it,
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Absa Insurance Company Limited's replyOfficial
31 Jan 2023, 12:27 Dear Mandy Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards, Vanessa Crowe Group Customer Care
Absa Insurance Company Limited's reply31 Jan 2023, 12:27
Official
Dear Mandy Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards, Vanessa Crowe Group Customer Care