RM
RJ M
1 reviews | Active since Aug 2014
29 Apr 2025, 16:30
Feedback on Recent Customer Experience (ABSA iDirect)
Dear Absa iDirect Team,
I spoke to Nomfundo Nkambule regarding my policy on Tuesday, 29 April 2025. I commend Nomfundo for her professionalism, patience and clear communication throughout the engagement. She handled my query efficiently and ensured I received the needed assistance.
I truly appreciate the excellent service and dedication to customer satisfaction.
Thank you once again for your continued support and service excellence.
Kind regards
Ranthekeng J. Moloisane
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Replies (1)
Absa Insurance Company Limited's replyOfficial
29 Apr 2025, 17:24Dear Mr. RJ Moloisane
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Louren Fikile Nkuna
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Louren Fikile Nkuna
Customer Experience Administrator
Absa Insurance
Absa Insurance Company Limited's reply29 Apr 2025, 17:24
Official
Dear Mr. RJ Moloisane
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Louren Fikile Nkuna
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Louren Fikile Nkuna
Customer Experience Administrator
Absa Insurance