BN
Busisiwe N
1 reviews | Active since Apr 2014
28 May 2024, 15:21
FEDUP WITH ABSA DIRECT
Absa Idirect has been the most difficult to deal with , over 3 weeks of a claim and no feedback always having to call the center and not getting assistance, I have sent about 5 or more emails not even single one has been rep**** to , still no resolution with my claim, definitely changing insurances.
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Absa Insurance Company Limited's replyOfficial
28 May 2024, 15:42Dear Busisiwe
Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will look over it and give you my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. Regards Pravesh Bejay Customer Value Management
Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will look over it and give you my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. Regards Pravesh Bejay Customer Value Management
Best regards,
Absa Insurance Company Limited's reply28 May 2024, 15:42
Official
Dear Busisiwe
Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will look over it and give you my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. Regards Pravesh Bejay Customer Value Management
Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will look over it and give you my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. Regards Pravesh Bejay Customer Value Management
Best regards,