MC
Monique C

1 reviews | Active since Oct 2020

03 Jun 2024, 09:22

Fast and Friedly

I phoned in to arrange a debit order for our Home Insurance, spoken to Mandla first that was very helpful he then transfered me to Kobone Magampa that was brilliant and fast helping with changing us over to a debit order, very happy with the fast and friendly service. Thank you Kobone.

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Replies (3)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply03 Jun 2024, 09:59
Official
Dear Monique


It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance 

MC
Monique C's update04 Jun 2024, 13:26
Reviewer Update
I would like to Thank Neo Sibeko for her Friendly and fast help this morning. She assured me everything is fine with our policy and I dont need to worry. Without transferring me to 10 different people she resolved my issue with confidence and know what my concern was exactly. Thank you Neo.
Absa Insurance Company Limited
Absa Insurance Company Limited's reply04 Jun 2024, 14:31
Official
Dear Monique


Thank you once again for sharing this complimentary remarks about the staff, it really means a whole lot to us. 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance