AH
Andries H
1 reviews | Active since Apr 2014
23 Sept 2024, 09:42
Failing to assist but monthly payments taken
Trying to register a claim on a geser leaking thrue the safety valve with no assistance. This is done to prevent a possible major accident in the house. My mother s 84 years old and need to assist urgently.
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Absa Insurance Company Limited's replyOfficial
23 Sept 2024, 11:33Dear Andries
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***6.
Kind regards,
Vanessa Crowe
Group Customer Care
Absa Insurance Company Limited's reply23 Sept 2024, 11:33
Official
Dear Andries
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***6.
Kind regards,
Vanessa Crowe
Group Customer Care