KP
Kay P
1 reviews | Active since Mar 2009
13 Jan 2021, 17:20
Extremely unsatisfied with this service and the provider!
Was in a motor vehicle accident last Feb 2020, this was no fault of mine. I submitted evidence to prove this. It’s been over a year, I have not received info on my claim against the other party. Last I was told that it’s being settled in court. My excess has not been refunded for a year now and my premiums have considerably gone up since the accident! I want answers!
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Absa Insurance Company Limited's replyOfficial
14 Jan 2021, 11:29Dear Kashmera, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa Insurance Company Limited's reply14 Jan 2021, 11:29
Official
Dear Kashmera, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd