Extremely satisfying rendered service

I have been with idirect for a long time and the golden assistance one receive from them is a bit alien like in SA, 3 specific situations.

*I had a claim many years ago regarding a car accident and they managed everything with willingness to close of the incident in a matter of 3 days. ** i had to use my absa assist 'tyre change' in Johannesburg, again on point - 29 minutes from help requested till happiness travelled on. ***yesterday - 13.3.2020 - i had to make use of the assist program to 'jump start' my car - the agent was so calm and friendly and one (1) minute after the agent ended the phone call , i received a text containing the service company on route. The agent, firstly enquired as to my surroundings (how safe i am) and needed to understand my situation, should i require medical attention and a guard to keep me safe. The company dispatched, even followed me home to ensure i get there. 40 minutes after my request for assistance, i was home safe and sound and received a notification "that my assistant needed roadside help" has been completed but if anything else is required to contact idirect at once.

Absa - idirect = pure satisfaction seemingly effortless.