1 reviews | Active since Apr 2025
Extremely Poor Service from ABSA Activate I have spent the entire day today trying to get hold of a consultant at ABSA Activate to assist me with changing the activation date on my car insurance policy to tomorrow, 17/04/2025
Extremely Poor Service from ABSA Activate I have spent the entire day today trying to get hold of a consultant at ABSA Activate to assist me with changing the activation date on my car insurance policy to tomorrow, 17/04/2025. I have been on the phone for over 30 minutes at different times throughout the day, hoping someone would eventually be able to help — with no success. I’ve sent several emails, only to be told it could take up to 48 hours for assistance, yet I urgently need to collect my car from the dealership tomorrow. I am extremely dissatisfied with this level of service. It’s also a long Easter weekend starting on Friday, which makes it even more frustrating, as I need this sorted by Thursday. What should be a simple update has turned into a stressful, unresolved issue. I sincerely hope ABSA Activate improves their customer service and response times — no customer should have to go through this.
