MT
Michael T
1 reviews | Active since Nov 2012
06 Jan 2025, 11:19
Extremely Poor Service.
Been trying to get hold a consultant to sort out an issue for 2 months.
Service is absolutely terrible
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Replies (2)
Absa Insurance Company Limited's replyOfficial
06 Jan 2025, 15:47Dear Michael Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply06 Jan 2025, 15:47
Official
Dear Michael Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's replyOfficial
04 Aug 2025, 11:00Dear Michael I did call your wife, Janine, and it seems that my colleague Godfrey is dealing with her matter as per case C-***4. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply04 Aug 2025, 11:00
Official
Dear Michael I did call your wife, Janine, and it seems that my colleague Godfrey is dealing with her matter as per case C-***4. Kind regards,Group Customer CareVanessa Crowe