Extremely Disappointed in ABSA Activate Car Insurance

After years of being a loyal customer with ABSA Activate Car Insurance, I am deeply disappointed with the quality of service I’ve received. Despite consistently paying my premiums, the support has been shockingly poor.

I have pressed the panic button on multiple occasions and not once did I receive a follow-up call or any concern for my safety. Calls go unanswered, emails are ignored, and the app is full of glitches that make it unreliable and frustrating to use. Now, to top it all off, I am struggling just to cancel my policy. The process is deliberately difficult and unresponsive.

I feel completely let down. I expected far better from ABSA and would not recommend their Activate insurance to anyone looking for reliable service and peace of mind