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umar S
1 reviews | Active since Aug 2013
26 Mar 2024, 13:15
EXTREMELY BAD SERVICE
I am so disappointed this this ridiculous service ABSA calls insurance. I have ask and made so many request that the approved amount be sent to me so that i can fix my vehicle on my own terms. I cannot let my vehicle be parked in a workshop for 3 weeks. But this request falls on deaf ears and this claim was made last year. This is very bad service.
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Absa Insurance Company Limited's replyOfficial
26 Mar 2024, 16:33Dear Umar Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care
Absa Insurance Company Limited's reply26 Mar 2024, 16:33
Official
Dear Umar Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care