tM
ththabang M
1 reviews | Active since Feb 2021
27 Mar 2024, 06:55
Extended cover /cancellation
Last year December i cancelled a insurance from absa and was given a ref number though every month I must go into a bank to reverse the transaction. Stil to day the cover isn't cancelled....😤😤😤😡😡😡
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Replies (1)
Absa Insurance Company Limited's replyOfficial
27 Mar 2024, 08:33Dear Ththabang, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. Regards,
Vanessa CroweCustomer Value Management
Vanessa CroweCustomer Value Management
Best regards,
Absa Insurance Company Limited's reply27 Mar 2024, 08:33
Official
Dear Ththabang, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. Regards,
Vanessa CroweCustomer Value Management
Vanessa CroweCustomer Value Management
Best regards,