FM
Fredelene M

1 reviews | Active since Mar 2018

06 May 2025, 12:46

Exceptional Service with my Insurance Bond Application

I recently had the pleasure of being assisted by Lungile Phefo at ABSA, and I must say the service was outstanding. From the moment we started our interaction, she demonstrated a high level of professionalism, patience and knowledge. Her ability to explain complex financial matters, really rested me assured. It's rare to find someone so committed to excellent and awesome service! Because of her assistance, I left feeling confident and well taken care of. Thank you Lungi..!!!!

And thank you to ABSA, for having such dedicated Team Members.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply09 May 2025, 10:09
Official
Dear Fredelene Mentoor
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 
 Louren Fikile Nkuna
 Customer Experience Administrator
 Absa Insurance