GM
Gerty M

1 reviews | Active since May 2021

24 Jan 2025, 07:12

Exceptional service to Celokuhle Cebisile Sithole

Cebisile Sithole from Absa Insurance Company has assisted me with the outmost respect and understanding of her job, I have been struggling to cancel my policy. After taking her time to read and understand my request she then assisted me I herewith wish to thank her for her exceptional customer service experience and her due diligence. She has given me assurance and I feel that all people should be assisted by her as she shows empathy and understanding of customer complaints. Thank you Cebisile Sithole.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply24 Jan 2025, 08:47
Official
Dear Gerty


It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance