1 reviews | Active since Nov 2023
Exceptional Service received!!!!!
Often we would share our bad experience but hardly share our positive experience. For years being an Absa client, I must say, I only had one bad experience. I've had recently an exceptional experience with Absa I direct. From the moment I submitted my claim on 6 November 2025. I narrated what the issue was and they allocated a company to assess my washing machine. Due to other commitments on Friday, the assessor came on Saturday 8 November. On Tuesday 11 November 2025, Absa called and reported back to me the findings of the assessor and told me that they will replace my washing machine. Today 12 November 2025 before 9h00, a new washing machine was deliver at my door step. The gentlemen who delivered the machine, unboxed and fitted it perfectly where it supposed to be. Thank you so much for the excellent service. For one hiccup I experienced with Absa I direct (which was resolved and ended up being a happy customer) I must say, I have no reason to jump ship. Over and above, I have no reason to change ABSA as my bank. Keep up the good work. PS: Have been spreading the word to friends and family!!
Your feedback made our day! At Absa Insurance Company, we’re committed to placing our customers at the heart of what we do, and knowing we’ve achieved that for you means everything.
Kind Regards
Makhosazana Radebe
Customer Experience Administrator
Absa Insurance
Your feedback made our day! At Absa Insurance Company, we’re committed to placing our customers at the heart of what we do, and knowing we’ve achieved that for you means everything.
Kind Regards
Makhosazana Radebe
Customer Experience Administrator
Absa Insurance
