Exceptional Service given by Mbalizethu Ngcobo

I was assisted by Mbalizethu Ngcobo today with regards to my premium. It started with the music that played in the background that hyped me up and than the manner in which Mbali seemlessly assisted me. She was easy to talk too, she was able to lower my premium as it increased due to my policy coming up for renewal. She was exceptional, she answered all my questions, my mood changed automatically, she brightened my day. That there is what every company needs, she is an asset to Absa and she deserves a big bonus. Cela nithi hooray!!!!!!