RT
Rainah T

1 reviews | Active since Apr 2020

03 Apr 2020, 16:38

Exceptional service!!

I called ABSA Idirect on 01st of March 2020 and was assisted by Mala Reddy. I was in the verge of canceling the insurance. The service was exceptional. I was happy at the end that my concerns were addressed. Mala was great, calm and warm during the call and she called me later and kept in touch in the following day to make sure that I was satisfied with the assistance.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply06 Apr 2020, 08:35
Official
Dear Rainah,

We refer to the above and thank you so much for taking your time to share this wonderful feedback. We will communicate your appreciation to Mala and Management.

Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd