DL
Deidre L
1 reviews | Active since Feb 2011
15 May 2024, 11:12
Exceptional customer service
Lucia Mbanjwa provided an exceptional service by attentively listening to my concerns on an issue I had with the yearly increase in my monthly premiums. She took her time in explaining the process to me and resolving the issue efficiently. I feel such dedication to customer service should be acknowledged and recognized. It's an absolute pleasure dealing with ABSA iDirect.
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Absa Insurance Company Limited's replyOfficial
15 May 2024, 11:59Dear Deidre van Lill
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
Absa Insurance Company Limited's reply15 May 2024, 11:59
Official
Dear Deidre van Lill
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd