GF
Gerrie F
1 reviews | Active since Mar 2010
08 Aug 2025, 08:53
Excellent service received from Cebifile
I recently reached out to ABSA to cancel my insurance policy due to personal reasons, rather than any dissatisfaction with the service provided. During the call, I was assisted by Cebifile Fithole, who offered friendly and professional support in an effort to retain me as a client. Despite my decision to move on, Cebifile understood my circumstances and maintained a positive demeanour throughout the cancellation process. I would like to express my appreciation for the service I have received from ABSA over the years.
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Replies (1)Absa Insurance Company Limited's replyOfficial
08 Aug 2025, 10:47Dear Gerrie
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Absa Insurance Company Limited's reply08 Aug 2025, 10:47
Official
Dear Gerrie
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
