NM
Nelly M

1 reviews | Active since Dec 2016

18 May 2022, 07:56

Excellent service on claim lodged

I lodged a claim early in March and I received an sms to upload pictures of accident and my claim was assessed and approved with no hustle. I even got a call from the assessor by the name of Dion who explained to me where I would need to take my car for repairs and how much it will cost. I have been with the insurance since 2017 and so far I'm happy.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply18 May 2022, 10:28
Official
Dear  Nelly Maake
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management