HS
Heidi S

1 reviews | Active since Jan 2023

26 Jun 2023, 10:04

Excellent service from Lucia Mbanjwa

I had the best experience with Lucia Mbanjwa, I called in requesting to cancel my policy because I couldn't afford my premium and she was the most friendliest person, very polite and professional. She gave me a discount on my premium and an additional discount of R418 for the month of July. I'm very happy with the service and my new premium.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply26 Jun 2023, 13:16
Official
Dear Heidi
 It is indeed pleasing to receive complimentary remarks about our staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.  Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd