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Mdumiseni

1 reviews | Active since Aug 2022

21 Jul 2025, 16:55

Excellent Service from Dalene – Friendly, Clear & Helpful!

I had a great experience speaking with Dalene Cain today. She took the time to clearly explain my insurance policy and the benefits I’m entitled to, in a way that was easy to understand. She was friendly, patient, and very knowledgeable.

Dalene also helped me update my vehicle details and guided me through adding household contents to my policy. Everything was handled smoothly and efficiently.

I really appreciated her professionalism and excellent customer service. It’s not often you get this level of support — thank you, Dalene!

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply22 Jul 2025, 08:55
Official
Dear Mdumiseni


 It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance