SM
Sphesihle M

1 reviews | Active since Nov 2024

04 Jul 2025, 12:07

Excellent Service from Cebisile Sithole at Absa

I recently had the pleasure of being assisted by Cebisile Sithole at Absa regarding a premium review on my account. From the start, Cebisile was professional, very friendly, and incredibly knowledgeable. She took the time to explain all the details clearly, answered my questions patiently, and made sure I understood all my options.

Her dedication to excellent customer service truly stood out. She was proactive in finding the best solution for my needs and ensured that the process was smooth and stress-free. It’s rare to come across someone so committed to helping customers and making them feel valued.

Thank you, Cebisile, for your outstanding assistance. You are an asset to Absa, and I am grateful for your help!

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply04 Jul 2025, 14:24
Official
Dear Sphesihle


 It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance