MK
Maureen K

1 reviews | Active since Mar 2024

20 Mar 2024, 13:20

Excellent service

I called to cancel my policy as I felt like I am paying a lot On an old car . I didn’t want to hear anything but to cancel my policy , I was transferred to Lwazi Sithole who didn’t take NO for an answer . At first I was irritated by the first that he didn’t want to cancel my policy .

I decided to listen to him , he explained to me on how I can save on my premiums and convinced me to add my Building on the policy . Lwazi is the best at his Job and I would like to appreciate him .

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply20 Mar 2024, 13:37
Official
Dear Maureen
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. RegardsPravesh BejayCustomer Value Management