LM
Lethabo M

1 reviews | Active since Sept 2020

09 Sept 2020, 09:51

Excellent service

I requested a call back regarding the review of my car insurance with Absa Idirect. The aim was to cancel since I got cheaper premiums with another insurer. I dealt with Mbali Ngoobo. I must say she is a great negotiator, very professional, knowledgeable about insurance industry and of course great personality. I think she is a huge asset to Absa Idirect and deserves much kudos. I am now a happy and satisfied client.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply09 Sept 2020, 13:08
Official
Dear Lethabo
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management