CH
Chantell H

1 reviews | Active since Feb 2013

15 Sept 2020, 13:15

Excellent service

We woke up Thursday 3 September, thinking it is raining, but no, it was the geyser that burst, water flowing everywhere. We phoned Absa Insurance, within 2 hours the plumbers was at our house to replace the geyser "Mandla Plumbers" What an awesome experience. The next day we were notified that HH Konstruksie was appointed to fix the damages. Everything from phoning Absa till everything was fixed, took 5 working days. Thank you to all the parties involved.

Thank you so much, Absa and all the parties involved. Well done.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply15 Sept 2020, 16:01
Official
Dear Chantell,

Thank you so much for taking your time to communicate this feedback with us. It is pleasing to know that your claim process went well and you are happy with outcome. Thank once again.

Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd