NM
Nolizwi M

1 reviews | Active since Aug 2025

06 Aug 2025, 08:34

Excellent customer service

My policy was cancelled due to debit order that could no go through. I was frustrated as I could not use my car. I was in a panic state and opted to use an alternative mode of transport. Upon speaking to Lucky Khosa, who was very much understanding and helpful, my matter was resolved with ease. I am thankful to Khosa for resolving my matter urgently. Please keep up the good work. Your service was incredible.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply06 Aug 2025, 14:13
Official
Dear Nolizwi


 It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

 

Regards
  
 Dillon Doorsamy
 Customer Experience Administrator
 Absa Insurance