ML
Moagi L
1 reviews | Active since Jan 2022
29 Jul 2025, 11:30
Excellent customer service
I received an email concerning my car insurance that was to my surprise about to lapsed. i immediately called ABSA and a very helpful lady by the name of Nomcebo Ntshali-Ntshali assisted me, amazing customer service and she went an extra mile to get to the bottom of my issue. We found out that she actually helped me before. Thanks you million times for your help Nomcebo, highly appreciated. She transferred my call to collections and the Gendelman (Mr Khosa) further assisted me with easy. Thanks guys for such an excellent customer service
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Replies (1)Absa Insurance Company Limited's replyOfficial
29 Jul 2025, 12:00Dear Moagi
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Absa Insurance Company Limited's reply29 Jul 2025, 12:00
Official
Dear Moagi
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
