Excellent customer service

Exceptional customer service well done Kgomotso I value your assistance 👍👍 was on a call for 54 minutes but in last 30 minutes after explaining what I need assistance and my called been forwarded 3 three times to wrong department. I finally got through to this gentleman whom could assist me he was polite , patient when I told him I do not have the app my cellphone device is full hence I can't download. He mentioned that I don't need my sim in the cellphone that can use another phone which I had he waited patiently till I it and assisted me step by step. I was struggling to take the selfie, after I registered profile I could go online and view my profile. I'm glad I ended up on his line , another person would have ask me to download app own my own and contact Absa Eyenu nonke after I have downloaded. Thank you Kgomotso you are a star