SA
Sandra A
1 reviews | Active since Aug 2024
15 Aug 2024, 10:11
Excellent call centre experience.
Needed to understand if I was covered for storm damage. I reached Nonhlanhla Madze. What a wonderful experience, she was professional and friendly. She guided me through the security questions and, answered all my questions kindly and was prompt in sending through the information I needed. It was refreshing to experience such a wonderful engagement with a call center agent. Nonhlanhla is a gem, I hope the claims process goes as well.
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Absa Insurance Company Limited's replyOfficial
19 Jun 2025, 14:17Dear Customer
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Absa Insurance Company Limited's reply19 Jun 2025, 14:17
Official
Dear Customer
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance