DT
Dolly T

1 reviews | Active since Jul 2019

01 Aug 2019, 18:34

Enjoy a bonus of declining my claim

Enjoy the bonus of declining my claim starting from your assessor and your so called independent complaints committee, I never had hope on your committee hence I wanted to have my legal representative in that meeting, they all need bonuses by declining claims.

At the end of day Absa pays them they must still priorities money before safety that's their mandate. My husband cancelled the policy with Absa today we will continue to spread the news about the bad experience

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply02 Aug 2019, 12:26
Official
 Dear Customer  Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.  Kind regards
 Nthabiseng Sibande
 Customer Value Management
 Absa Bank Ltd