KM
Karabo M
1 reviews | Active since Dec 2022
13 Mar 2025, 11:43
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Honestly i am not happy with the service i have been trying to get hold of them, once you through agents will put you from 1 line to another or hear them speaking from background without assisting by then it will hours of holding, what's frustrating is that they don't even answer emails I've sent numerous emails without replies
All i want now is to cancel the insurance I'll look for a better. Ratings 0.0
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Replies (1)0
Replies (1)Absa Insurance Company Limited's replyOfficial
13 Mar 2025, 12:27Dear Karabo Mathosa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply13 Mar 2025, 12:27
Official
Dear Karabo Mathosa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
