****ed off customer

Just purchased a new vehicle and trying to modify my insurance from the old to the new.

How to take the excitement away from something amazing.

I called ABSA 1ST Spoke to a useless, rude consultant Mbali after hanging on for almost an hour. She gives me a crazy quote which I then told her that I have NEVER claimed and that I'm a loyal customer with ABSA for over 30 years, after me getting upset after her rude with the grunting sounds and her irritating remarks she gave I the requested to speak to her manager. I spoke to Dylan which he assisted halfway when we got cut off. He called back but unfortunately I by mistake pressed the reject button as I was on the line with ABSA holding again. Then I got through to another useless impatient consultant which told me I have to call in on Monday after I told her I am taking delivery tomorrow Saturday then she cut the call and now they closed.