Easy to claim and get your car assessed remotely

Few weeks back I wrote a review here about ABSA Idirect insurance whereby I need clarity why they were deducting a pro-rata after I canceled the insurance with them. They responded quickly and explained that their deductions are from the 1st covering the whole month and it was not the same case with me because my debit order was on the 15th.

I have been with ABSA Idirect from 2017 when I bought my car from the dealership. I had 2 claims with them, 1 in 2020 April and another one in 2022 March. Both claims were handled swiftly without any delays or hussles. The claims were assessed remotely and approved as conveniently as possible.

I definitely recommend them even though they increased my premiums and didn't want to offer me a premium that could retain me. I miss you ABSA Idirect and if offered a better premium, I would come back with a bling of an eye. I'm still heartbroken and feel like you couldn't offer me a lower premium because I had 2 claims in space of 3 years.

Despite the fact that you were not willing to retain me, I still love you.