HP
Herman P
1 reviews | Active since Apr 2020
27 Aug 2020, 09:00
Dream sellers!
In May 2020 I was here on hello peter with a wonderful review for idirect as they managed to decrease my premiums by R400. I am here again with utter shock!! They increased my premium literally 2 months later by R560!!! Lol i can't even get angry at this, I am so shocked I am even laughing! No warning whatsoever of the increase, I just get surprised by a debit order! At this rate my premiums will increase by R1000 should i ever claim for an accident! That's it, i am out! This is abuse!
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Absa Insurance Company Limited's replyOfficial
27 Aug 2020, 12:29Dear Herman Phetlhe Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa Insurance Company Limited's reply27 Aug 2020, 12:29
Official
Dear Herman Phetlhe Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care