WC
Winona C
1 reviews | Active since Nov 2024
26 Mar 2025, 08:52
Double deduction on car insurance
I am very disappointed due.they debit on my account twice.this is so inconsiderate all I got was an apology and blamed it on the system.this is also frustrating for me.what about my other deduction that need to go off and now I will go in arrears because if the system issue.i really feel like cancelling the service.
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Absa Insurance Company Limited's replyOfficial
26 Mar 2025, 09:42Dear Winona Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply26 Mar 2025, 09:42
Official
Dear Winona Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management