Double debit *****

On the 04 September 2025 I have lodged a complaint wigh absa vehicle insurance as they debited my account twice and they requested my bank statement to process a refund within 5 days and since then nothing happened.

There is no communication as to why they have not processed the refund. There is no explanation as to why they generated a new reference number for this debit order resulting in two debits of the same amount with two different reference number.

Debit orders went off within two minutes apart.

It is not the first time they have done this and they do not bother to explain it happened and how not to have it happen again which I can safely say they are committing ***** with a hope that it will not be notice.

Considering the new reference number of this debit order this equal to ***** it can no longer be left to a refund as it has been a trend.

absa your servicr is disgusting and so unprofessional.

I womder if one day I have to need your services on the side of the road in the middle, I too much doubt and no longer trust you with my life because you are equal to nothing expect being useless