Don’t join absa direct it’s ****py support

Poor service would have been welcomed but no service is pretty much what my wife and I got. We have been trying to cancel her insurance since late last year and the delay tactics to just keep us on the line for over 20 mins each time is really classless. We have had enough of absa our bond is with them and now we are considering moving that also due to none existent support, really ****py of you guys to do this when we want to cancel but when we sign on you are very quick to answer