SZ
Sarah Z
1 reviews | Active since Jan 2024
14 Nov 2024, 14:37
Don't insure your car with Absa, do better!
I have been patiently waiting for someone to call me or email me the next steps forward regarding payment on my insurance policy. It's been back and forth since Monday. Why? Why do I have to resort to hellopeter to bad mouth Absa Idirect.
This needs urgent assistance!! Before I cancel my policy
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Absa Insurance Company Limited's replyOfficial
14 Nov 2024, 17:09 Dear Sarah Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards, Group Customer Care Vanessa Crowe
Absa Insurance Company Limited's reply14 Nov 2024, 17:09
Official
Dear Sarah Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards, Group Customer Care Vanessa Crowe