RS
Roan S
1 reviews | Active since Jul 2011
23 Nov 2019, 21:41
Do they exist?
I have portable insurance with ABSA. Lodged a claim on my internet banking site on 19 Nov 2019. Received a sms stating they will be in contact with me. Again 2 or 3 days later lodged another online claim... Just incase they have not received my request. Almost a week later... No response or reply.
Heard bad news about ABSA imsurance.
Starting to believe all of it.
I need someone from ABSA to make contact with me ASAP. Do I pay for nothing?
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Absa Insurance Company Limited's replyOfficial
25 Nov 2019, 09:37Dear Roan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa Insurance Company Limited's reply25 Nov 2019, 09:37
Official
Dear Roan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd