SG
Sharlene G

1 reviews | Active since Dec 2019

27 Mar 2020, 09:20

Do not use absa Idiots

should rather be absa idiots. I moved all my insurance policies to absa idirect and that was the worst mistake. I have policy documents that confirm my premium but every month it is debited incorrectly. This months debit is double my premium. I struggle every month to have this resolved and get my money back. Now I get to face this struggle yet again. Once resolved I shall definitely be changing companies

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply27 Mar 2020, 09:39
Official
Dear Sharlene, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information.   Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd

Best regards,