SG
Sharlene G
1 reviews | Active since Dec 2019
27 Mar 2020, 09:20
Do not use absa Idiots
should rather be absa idiots. I moved all my insurance policies to absa idirect and that was the worst mistake. I have policy documents that confirm my premium but every month it is debited incorrectly. This months debit is double my premium. I struggle every month to have this resolved and get my money back. Now I get to face this struggle yet again. Once resolved I shall definitely be changing companies
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Replies (1)Absa Insurance Company Limited's replyOfficial
27 Mar 2020, 09:39Dear Sharlene, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa Insurance Company Limited's reply27 Mar 2020, 09:39
Official
Dear Sharlene, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
