JP
Jolene P
1 reviews | Active since Jan 2024
30 Jan 2024, 19:38
Dissatisfied customer service
Absolutely pathetic service received from Absa! My fridge stopped working on Thursday night I called Friday and haven't received assistance since then! I was promised feedback and nothing yet!!!! So disappointed!!! I want feedback by COB tomorrow!!
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Absa Insurance Company Limited's replyOfficial
31 Jan 2024, 08:47Dear Jolene Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply31 Jan 2024, 08:47
Official
Dear Jolene Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsPravesh BejayCustomer Value Management