Dispute on claim ref *** - awaiting consultant feedback after 21 May submission Hi Absa, I lodged a dispute on 21 May 2026 at 23:10 regarding claim ref *** for my homeowners insurance

Dispute on claim ref *** - awaiting consultant feedback after 21 May submission Hi Absa, I lodged a dispute on 21 May 2026 at 23:10 regarding claim ref *** for my homeowners insurance. I provided supporting documents including photos, the 2022 invoice, and details of the contractor who performed the work. On 21 May, Absa responded that the matter has been referred to a consultant who will revert within 2 days. I am posting here to ensure the matter is tracked and to request a fair review based on the evidence submitted. The dispute relates to the assessment that the damage is pre-existing or poor maintenance. I believe the documents sent counter that position. Please confirm: 1. When the consultant will provide feedback 2. That the full evidence pack has been reviewed in the reassessment Policy number available on request. Thanks.