1 reviews | Active since Dec 2011
DISGUSTING SERVICE FROM ABSA
On 30/10/2024 a vehicles crashed through my palisade fence. I immediately logged a claim with ABSA Ins., they registered it as an EMERGENCY, claim no. ***. As it is, my yard is currently, 6 days after this accident still open with a massive hole in the fence, I can't sleep at night, I can't leave my house to go to work as ABSA Ins, blatantly ignores ALL my email and calls made to them on-going - ABSA INsurance is an total disgrace to society taking our MONEY but they can't render ANY service to a paying client.
I emailed them on Friday, reference number for this Case is C-***5, and again yesterday, reference number for this Case is C-***2 yet NO response from ABSA.
Surely I will most definitely move my Home Insurance ASAP from ABSA as it is crystal clear ABSA simply takes my money every month, yet NO service to me, and ABSA surely fails dismally to repair the fence, thus putting my LIFE, as well as my property and assets at DIRECT SAFETY RISK.
My investment surely was to be transferred to ABSA this month, but that has already being cancelled - thus already a massive financial LOSS for ABSA.
Unbelievable as it is - ABSA Insurance has indeed actually responded to me after my initial complaint at HelloPeter - them informing me they would investigate and consider my claim and will ONLY provide me with feedback as to the progress of my complaint by 11/11/2024.
ABSA has NOT even spoken to me ONCE on this matter since my initial log of the claim on 30/10/2024 - what are they then investigating as ABSA has absolutely ZERO information and/or evidence to investigate, yet it will take then EXACTLY 13 days to INVESTIGATE & CONSIDER what ????????????.
I have tried to contact ABSA Insurance on 11 occasions since 30/10/2024 to communicate and submit the evidence to them, and every time the call I made to the 086 number was cut off.
I had send ABSA, Marvellus Chauke, their SPECIALIST CASE MANAGER - CUSTOMER CARE an email yesterday at 11:04, this directly after receiving his email response to my HelloPeter complaint, requesting him to contact me, I have contacted the provided number he provided - and amazingly yet again - absolutely NO response from him and/or ANYBODY within ABSA on my situation - yet ABSA takes my installment EVERY end of the MONTH, they don't wait even 1 minute for taking my money - YET I HAVE TO WAIT INDEFINTELY FOR SERVICE TO BE PROVIDED BY ABSA INSURANCE - MY SAFTEY IS AT IMMENSE RISK - YET ABSA DOESN'T CARE AND WORRY IN ANY MANNER THEREOF.
ABSA IS A DISGUSTING USELESS INSURANCE COMPANY IN THE EXTREME, AND I WILL MOST DEFINTELY MOVE MY HOME INSURANCE AWAY FROM THEM ASAP.
PEOPLE OF SOUTH AFRICA - PLEASE STAY VERY FAR AWAY FROM ABSA - THEY TAKE YOUR MONEY BUT CANNOT DELIVER ON ANY SERVICE YOU APPARENTLY PAYS FOR.
PATHETIC & DISGUSTING TO SAY THE LEAST THEREOF.
Unbelievable as it is - ABSA Insurance has indeed actually responded to me after my initial complaint at HelloPeter - them informing me they would investigate and consider my claim and will ONLY provide me with feedback as to the progress of my complaint by 11/11/2024.
ABSA has NOT even spoken to me ONCE on this matter since my initial log of the claim on 30/10/2024 - what are they then investigating as ABSA has absolutely ZERO information and/or evidence to investigate, yet it will take then EXACTLY 13 days to INVESTIGATE & CONSIDER what ????????????.
I have tried to contact ABSA Insurance on 11 occasions since 30/10/2024 to communicate and submit the evidence to them, and every time the call I made to the 086 number was cut off.
I had send ABSA, Marvellus Chauke, their SPECIALIST CASE MANAGER - CUSTOMER CARE an email yesterday at 11:04, this directly after receiving his email response to my HelloPeter complaint, requesting him to contact me, I have contacted the provided number he provided - and amazingly yet again - absolutely NO response from him and/or ANYBODY within ABSA on my situation - yet ABSA takes my installment EVERY end of the MONTH, they don't wait even 1 minute for taking my money - YET I HAVE TO WAIT INDEFINTELY FOR SERVICE TO BE PROVIDED BY ABSA INSURANCE - MY SAFTEY IS AT IMMENSE RISK - YET ABSA DOESN'T CARE AND WORRY IN ANY MANNER THEREOF.
ABSA IS A DISGUSTING USELESS INSURANCE COMPANY IN THE EXTREME, AND I WILL MOST DEFINTELY MOVE MY HOME INSURANCE AWAY FROM THEM ASAP.
PEOPLE OF SOUTH AFRICA - PLEASE STAY VERY FAR AWAY FROM ABSA - THEY TAKE YOUR MONEY BUT CANNOT DELIVER ON ANY SERVICE YOU APPARENTLY PAYS FOR.
PATHETIC & DISGUSTING TO SAY THE LEAST THEREOF.