Disgusting behaviour

I am shocked with the way yourll do business... Ending of last year my roof was damaged because of a storm. I contacted Absa they sent in their contractors. Work was completed. When we got our first rain the house was leaking . Contacted Absa again as it was their contractors which was sent. Up till today I'm getting the run around from Absa. I will be canceling my insurance. Can't deal with such dishonesty. MR K SINGH ***