Disgusted / total disbelief this is the same company who handled my claim in 2009.

2007 till September 2020 I have been going on and on about how great I direct is and some might have checked it out (surly feel like a idiot amongst my mates) alot of my friends moved to I direct with me and the last claim I had in 2009, car was written off from start to finish it took the well educated assesor lady 3 days from start to finish claim done and dusted then 2009 to 2020 nothing happing But then, I had a burglary and the insurance company acknowledged receiving the notification on 26 October 2020 (keep in mind its noted that home content claims 48hrs right?) so wrong the assessor does not have a clue, there was special arrangements during lockdown but the finance dude sorted that quick fast I will obviously not say Jonathan did awesome work customer focused. But then dread followed after receiving alllllthe information 2 3 4 even 5 times she approved the claim but before the last challenge to overcome was scheduled for 12 the evening she send a letter at 10 in the morning shutting down that claim then come back with a settlement nearly R50 000 less (i want you to understand the intellectual mind set, a German bought laptop and bag was provided with proof of ownership - settlement one had them in settlement after the dear John letter she sent, a laptop bag is approved only what should I put in the bag...) now departments are investigating and what what this one will give feedback in 3 Days that one 3 days the other one 10 days - I think that the assessor forgot that there is a time line it's been a month I lost a contract so loss of income, will she pay me her salary because she care NOTHING ABOUT THE CLIENTS. and I will naturally not say she is called Zeenath,. What absa is doing to me is wrong regardless as to how you look at it. It's wrong